Deliveries & Returns

How long does it take to process an order?


Ordered   Delivered
On Monday Thursday
By 12 noon Tuesday > Thursday
By 12 noon Wednesday > Friday
By 12 noon Thursday > Monday
By 12 noon Friday > Wednesday
On Saturday  > Thursday 
On Sunday > Thursday

The above is based on delivery to a mainland Irish destination.

Ideally we would like 3/4 days notice to ensure your personalised gift is prepared to the highest standard.

Do customers receive notice of delivery?

Yes ! we will email you or text you to let you know that your gift is on the way to the chosen address.

What happens if a mistake is made?

BY US...The item(s) will be replaced at NO extra charge but we will require the return of the original gift in it's bag/box/basket.
Collection will be arranged by us.

BY YOU...A phone call to discuss the matter is always sometimes there are options.

In view of this PLEASE take time when placing your order. Double checking spellings and dates etc.

Can customers create their own basket?

Absolutely! In this eventuality we request a telephone number from you which will enable us to contact you to discuss what is possible to ensure the perfect end result.

 Can a gift be delivered outside of Ireland?

Yes! Orders for the UK, Europe & the rest of the World will require your contact number to enable us to discuss the details of your order to ensure prompt delivery.



Standard Shipping 1-2 business days

Our gifts will be delivered within Ireland by An Post.


When you place an order with us at "The" you are consenting to a delivery service by a third party.

We will do everything possible to ensure prompt delivery but once the order has left us it is in the hands of An Post therefore we cannot be responsible for late delivery.
However should a problem occur we will be only too happy to help!


In the unlikely event of gift(s) being below standard ie. Poor workmanship or faulty materials.

The gift(s) can be can be returned to us in an unused condition complete in the original wrapping or basket.
You will receive a full credit, an exchange or a full refund.
Please call us at 0504 23772 International +353 504 23772 to discuss the matter.

We are not responsible for incorrect spellings and dates. PLEASE input information carefully!